+39 338 38 23 126 info@florencefashiontour.com

The Answers to Our Most Frequently Asked Questions

Questions to Florence Fashion Tour

Below you can find the answers to the most frequently asked questions to Florence Fashion Tour. The most common questions about FFT are often in regards to our service details, availabilities, payments, and meeting points.

Our prospective customers also inquire about our methods, language support, and staff. Other frequently asked questions are also centered around our supplementary services.

If you don’t find the answer you are looking for, you can always contact us. We will get back to you in a blink of an eye.

Who Are Your Services For?

Our services respond to the needs of a wide group of people. All our activities are designed for all individuals to enjoy and learn about fashion in Florence and online.

People Who Joined Our Services in the Past:

  • Families with children (with our babysitting service)
  • Pre-college and college students
  • Professionals looking for career and personal advancement
  • Groups of Friends
  • Couples
  • Mothers & Daughters
  • Tourists
  • Solo Travellers
  • Anniversary, birthday, wedding, and bachelorette celebrations
  • Companies and Corporations

Which Languages Are Your Services in?

Even if our offerings are carried out mostly in Italian and English, our customers come from all over the world. Therefore, we offer support in the following languages:

  • French
  • German
  • Spanish
  • Portuguese
  • Chinese
  • Korean
  • Japanese
  • Russian
  • Arabic

Will I Like The Places You Bring Me To During the Shopping Tour?

Before the tour, our team will be in touch with you and will ask questions about your favorite styles, budget, approximate size and height, the kind of lifestyle you have, to make sure you will be satisfied with our service. Please let us know if you are looking for something in particular.

How Much Will I Spend During The Shopping Tour?

That depends on your budget. We have a wide range of shops we can bring you to. The merchandise can range from approximately $30 to $100 000.

On Your Tours, How Much Walking Is There?

Depending on the kind of tours you wish to do, we usually walk an average of 3km/1.8 miles. We recommend that you wear comfortable shoes.

Where Do We Meet Our Tour Leader?

You generally will meet in front of the first stop. Details will always be sent to you prior to the tour. The tour leader will be there to support and help you throughout the duration of the tour.


What Kind of Merchandise Can We Expect On the Shopping Tours?

The shops we work with have different kinds of merchandise. Brand new jewelry (fashion to fine), bags, shoes, leather goods, women’s, men’s, and kid’s clothing (contemporary, classic, dressy and casual), fragrances. We also offer vintage-themed tours, for you to discover the best second-hand stores and markets in Florence.


What Sizes Are Offered During the Shopping Tour?

We try to accommodate all body types. Please let us know in advance if you have any particular requests.  

How Can I Pay For Your Services?

Payments can be made in advance through PayPal, wire transfer, credit card, or in cash in-person before the service starts (please bring exact change if possible).

The shops and showrooms we will visit also accept credit cards and cash to make it convenient for you.

Do You Offer Refunds?

Yes, we do offer refunds if you cancel any of our services 24 hours in advance.